Support

We're here to help you get the most out of Glow Reach.

Glow Reach is a social media and local-presence platform operated by Hoops Digital. Whether you have a question about your account, a connected platform, billing, or a wallet loyalty card, our team is ready to help.

Contact us

We aim to respond to email within one business day (Monday–Friday).

Loyalty & wallet cards

If you added a loyalty card to Apple Wallet or Google Wallet and need help — a stamp didn't register, a reward wasn't applied, or you want your card removed — email us at support@glowreach.app with the business name and the email you used to sign up, and we'll sort it out.

Account & connections

You can manage connected platforms (Google, Meta, YouTube, LinkedIn, TikTok) from the Connections page in your dashboard. Disconnecting a platform stops syncing and removes its tokens. For anything you can't resolve there, get in touch and we'll walk you through it.

Privacy & data

For details on how we handle your data, see our Privacy Policy and Terms of Service. To request deletion of your data, follow our Data Deletion instructions.

Support — Glow Reach